Contact information

Contact Policy

At Sequoia Store, we are committed to providing our customers with helpful and responsive support.

If you have any questions, concerns, or issues regarding your order, products, delivery, returns, or anything else relating to Sequoia Store, please get in touch with us using one of the methods below.

Email

For customer enquiries, please contact us at:

hello@sequoiastoreuk.com

When contacting us about an order, please include your order number where possible so we can assist you more efficiently.

We aim to respond to all emails as soon as possible.

TikTok

You can also contact us directly through our TikTok platform:

@sequoiastore.uk

We are particularly active on TikTok, so this is a great way to stay updated with Sequoia Store and get in touch with us through direct messages.

Customer Support

Whether you have a question about a product, need help with an order, or would like to raise a concern, please don’t hesitate to contact us. We appreciate every enquiry and will do our best to resolve any issues as efficiently as possible.

Sequoia Store
Email: hello@sequoiastoreuk.com
TikTok: @sequoiastore.uk